Contextual Health Companion
Menoup connects your journals, camera inputs, and vitals to provide holistic insights.
Science, Safety & AI Standards
How Menoup handles science, clinical boundaries, and your data
We build Menoup as a responsible digital health companion. Here is how we verify evidence, protect privacy, and enforce safety boundaries.
EMAS Clinical Guidelines
Deterministic Pre-API Crisis Screening
EU Frankfurt Cloud & Privacy
Continuous Prompt Boundary Audits
What Menoup Is
Core Principles & Purpose
Designed to help women organize their health information, observe patterns, and prepare for medical appointments.
Evidence-Informed Knowledge
Educational information grounded in international menopause guidelines.
Appointment Preparation Tool
Organizes tracked symptoms into clear summaries for consultations with your doctor.
What Menoup Is NOT
Clear Operational Boundaries
Explicit limits on clinical overclaims and healthcare provider replacement.
Not a Medical Device or Doctor
Menoup does not provide medical diagnoses, clinical prescriptions, or treatment plans.
Not Real-Time Emergency Monitoring
Menoup does not automatically contact emergency services or alert clinicians.
Not a Replacement for Professional Care
Always consult a qualified healthcare provider for diagnostic and treatment decisions.
Not Data Brokers or Sellers
We do not monetize your private health entries through third-party ad networks.
Responsible AI Architecture
How Mona operates safely
Mona uses advanced prompt boundaries, context scoping, and pre-API deterministic safety checks to prevent medical overclaims.
Safety Check Comes First
Every message is checked for safety concerns before Mona's AI ever sees it.
Context Scoping
Only relevant logged entries from your Menoup profile are supplied as session context.
Strict Boundary Directives
Prompt architecture strictly forbids giving medical prescriptions or fake diagnostic guarantees.
Crisis Escalation Protocol
Factual description of safety handling
How Menoup handles acute distress phrases deterministically without medical overclaims.
Built-in Crisis Screening
Before any message reaches the AI, Menoup checks it for signs of acute distress.
Localized Helpline Resources
When triggered, the interface immediately presents regional crisis helpline contacts (e.g. 116 123).
No Automatic Clinical Escalation
Menoup does NOT contact healthcare professionals, alert clinicians, or automatically dispatch medical care.
Medical Foundation
Evidence-informed clinical sources
Our content and Mona AI reference guidelines from recognized international menopause societies.
European Guidelines
EMAS (European Menopause and Andropause Society) position statements on nutrition, cardiovascular health, and mood.
NICE & NAMS Guidance
Evidence synthesis from the UK National Institute for Health and Care Excellence and North American Menopause Society.
Peer-Reviewed Literature
Regular updates incorporating validated research on perimenopause symptoms, sleep, and lifestyle interventions.
Our written articles are researched and reviewed before publication. Mona's replies inside a chat are generated fresh for every conversation and are not individually reviewed before you read them — she draws on the same evidence base, but always confirm anything medically significant with your doctor.
In-App Context Scoping
How logged data is passed to Mona
Seeing the connections isn't diagnosis
CONTEXT ≠ DIAGNOSIS
For example: noticing that poor sleep and hot flushes tend to show up in the same week is useful personal context. It does not mean Menoup is diagnosing a clinical cause — that is still a conversation for your doctor.
Privacy Architecture
Your data stays under your control
We handle sensitive health information with strict European privacy measures.
EU Cloud Storage (Frankfurt)
Your logs and profile data are stored securely on Supabase infrastructure within the European Union.
No Data Sale
Menoup never sells user health data to advertisers, data brokers, or insurance providers.
Export or Delete, Anytime
You can export your logged health data as a structured summary, or delete your account and everything stored with it — at any time, directly in the app.
Encrypted Transfer & Named Processors
Your data travels over encrypted connections and is processed by a short, named list of providers: Supabase (database hosting in the EU), Anthropic (Mona's replies), OpenAI (search and matching features) and Resend (transactional email).
Compliance & Governance
Built to European standards
Menoup is developed by Smart Marketing, based at Vojvođanska 17, 24420 Kanjiža, Serbia (Tax ID/PIB: 110888344). We build on a privacy-first European architecture, and Menoup is natively available in 9 European languages.
Quality Assurance
Continuous safety evaluation
We regularly audit prompt outputs, localized content, and data processing workflows against current health guidelines.
FAQ
Questions about our standards
Is Menoup a certified medical device?
No. Menoup is a wellness and health tracking application designed for informational self-knowledge and appointment preparation. It does not provide medical diagnoses or prescriptions.
Does Mona consult healthcare professionals during a crisis?
No. Mona does not automatically escalate users to medical care or notify clinicians. When a crisis phrase is detected, Mona displays localized emergency helpline numbers for immediate self-contact.
How is my health data shared with Mona?
When you initiate a chat with Mona, relevant text summaries of your recent logged symptoms, sleep, cycle, nutrition, and vitals are securely included as background for that conversation, so Mona already has what she needs.
Can I export or delete my health records?
Yes. You retain full control. You can export your logged history as a structured summary or initiate full account and data deletion at any time.
What is Menoup?
Menoup is a health tracking app for women in perimenopause and menopause. You log symptoms, sleep, cycle, nutrition, movement and vitals, and Menoup turns them into weekly summaries you can take to your doctor. It is a wellness and self-knowledge tool, not a medical service.
What is Mona?
Mona is the AI companion inside the Menoup app. She reads the health context you have logged and answers your questions in plain language, in your own language. Mona does not diagnose, does not prescribe, and does not replace a healthcare professional.
Does Menoup use AI?
Yes. Mona's replies are generated by large language models, combined with a curated evidence base and the context you have logged yourself. AI features require your explicit consent, and every reply keeps clear non-diagnostic boundaries.
What is Menoup's scientific approach?
Our written content and Mona's answers are evidence-informed: we draw on guidance from EMAS, NICE and NAMS, along with peer-reviewed research on perimenopause. Where the evidence is uncertain, we say so instead of overstating it.